Newport News Multi-Family Property Management

We recently leased a home managed by Liz Moore and Associates. Our experience was truly carefree. The process was clear and smooth and the home was spotless when we moved in. Our Property Manager is Allison Miller who is very attentive in responding quickly to any questions we have. We are new to leasing and Allison took all the uncertainty out of the process. Since we have moved in, Allison has reached out several times to make sure everything is going well and she has been very patient with any questions we have had. Thank you, Allison!

I've dealt with Liz Moore & Associates for about three years now and I have nothing but good things to say about them. Responses to maintenance requests are always incredibly prompt, give good prior notice for rental inspections, and in general, they've been nothing but kind and friendly. I had two terrible rental management companies handling our rentals in the past, and I really do appreciate them.

We have used LM&A for the past three years as well as my dad for our rental properties. To say we are thrilled is an understatement. Specifically, Genia Pryor, our PM is phenomenal. She is professional, courteous, knowledgeable, and is always looking out for us as landlords and the tenants too. I would HIGHLY recommend her and will continue to use her as our property manager for years to come. It’s comforting to know that we never have to worry about anything for our investment and when it was unoccupied it took a matter of days or a couple weeks to sign a new contract with tenants! Peace of mind is what we get from LM&A and Genia! 100% satisfaction always!

We have loved being tenants for Liz Moore & Associates! From the very beginning of the lease application process, communication was (and still is!) very prompt and thorough. We have been tenants in a lovely townhouse for two years now, with Genia Prior as our property manager. She is amazing to work with and all our concerns or maintenance needs are continuously answered, and resolved swiftly. It is always nice knowing that your property manager is easy to contact and truly cares about your family. We thoroughly recommend Liz Moore & Associates to anyone looking to rent!

I bought two condos and sold one with Liz Moore, and also used their property management services. A very professional outfit. Excellent service, excellent advice. I worked specifically with Stephanie Henning in the sales division and Genia Prior in the property management division, and frankly I can't say enough good things about them. Knowledgeable, helpful, and enthusiastic.

“We recently purchased a property (4306 Casey Blvd.) in Williamsburg. We bought it as an investment rental property a little over a year ago. We contacted Allison Miller of your firm to manage it. We have had rental properties in Virginia and Florida for decades. We have had numerous property managers over the years. The purpose of this note is to tell you that Allison is excellent! She surpasses any property manager that we have had over the years, by far. She is diligent, extremely prompt, and just exceeds our expectations consistently. We are not sure how Liz Moore rewards employees, but please keep Allison at the top of the list. She is truly worthy of recognition for a job well done. We would highly recommend your firm and Allison!”

“I am so happy with Genia Prior as my Property Manager! Genia oversees the marketing, inspections, maintenance, and all other aspects of property management. I am particularly pleased with the prompt, courteous, and professional interactions we have had. I’m kept fully informed of any and all situations regarding the property and overall marketing trends. Genia Prior gets the job done!”

“We worked with Liz Moore a few years ago and she was phenomenal. Fast forward a few years, and my family was looking for a rental home and contacted Liz Moore Property Mgmt. Oh my goodness, the people here are truly amazing...not only kind and caring, but go above and beyond to help you find the right home (I mean...well beyond!) with only your best interest in mind...whether or not it is one of their listings. And they do this with the highest level of integrity and professionalism (which, unfortunately, was not our experience in dealing with two other local property management companies during this search). Everyone in the office was wonderful; a special thanks to Genia and Virginia for guiding and advising us to find a home in a challenging rental environment. If you are looking to either purchase or rent, Liz Moore & Associates and Liz Moore Property Mgmt is the team to work with!”

“I have been working with Genia Prior for 4+ years at Bennington Condominium, New Town, Williamsburg, VA complex where my mother-in-law resided. From the beginning of the rental, during the rental, and until we had to move my mother-in-law to assisted living, Genia was very helpful in addressing our issues and concerns. If I had property to rent, I would select Genia as the property manager. Definitely worth five stars with me.”

“We bought our dream retirement home in Ford's Colony and then COVID hit, so we had to postpone moving to Williamsburg. We made a decision to rent our house. Allison Miller has been our property manager at Liz Moore for the last 2 years and we could not be more pleased. She made everything about the process of marketing and renting our home easy. Allison is always on top any issue. We felt like we had a relative or close friend watching out for our property. Our tenants have expressed what a pleasure it has been to do business with Allison and Liz Moore. You really can't ask for better service. She has been there to help us with minor problems before they escalated, like the stove breaking when supply chain issues made it difficult to get a new one. We highly recommend Allison. She is a trusted friend and super to work with!!!”

“My rental properties are managed exceptionally well. Liz Moore has a team of professionals involved in the care and maintenance of the properties. When a property is onboarded, pictures are taken and tenants interviewed and told what to expect from the management teams. Afterwards, tenants are able to talk with someone if they have an issue and get it resolved immediately. The transfer process to Liz Moore & Assoc Property Management was definitely a smart decision. I couldn't believe the difference.”

“Brendan Riley of Liz Moore & Associates manages all our rental properties and does an amazing job. He is professional, super easy to work with, and highly knowledgeable. He goes above and beyond with all aspects of our property needs. His screening efforts and effective management skills have helped us optimize our rental income.”

“I made a big move to Williamsburg recently and have had such wonderful assistance from Allison Miller and Elaine Neil. All of my many questions and concerns were quickly addressed and resolved. I am truly appreciative of their kind and knowledgeable guidance in the preparation and moving-in process. They made such a stressful event so much easier!”

“I had a wonderful experience with Virginia Payne, who stepped in and assumed the management of my newly purchased investment property several weeks after the closing. She went to work immediately reconciling the rental listing across multiple websites, offering critical recommendations about marketing strategies and securing a qualified tenant in just one week! As an out of state owner I feel confident leaving my property in Virginia's care! Thank you for your work on my behalf.”

“Virginia and Team were amazing to work with. When we had an issue with a previous property manager they quickly stepped in, made things happen, and solved problems with creativity. I would give them 10 stars if I could!”

“Allison Miller & Liz Moore PMC have blown us away! From inquiry to post-move in, Allison has been the key to a great move-in. Her timely and efficient communication with us has allowed our move to Williamsburg to be as stress free as it can possibly be. I would highly recommend Allison Miller and Liz Moore PMC.”

“Genia Prior was phenomenal!! I came to her after having a very turbulent relationship with another company and she did not disappoint. Genia made me feel confident that my property would be managed well and it was. Although I made the decision to sell the property after 2 years, Genia was amazing in connecting me with a stellar agent, Gary Smith who was able to get my home under contract within 2 days. I am so grateful to the Liz Moore & Associates team for their superior professionalism and market knowledge throughout our time together. I highly recommend this team for all your real estate needs.”

“I would like to thank Liz Moore & Associates for their professionalism over the last two years. I would personally like to thank Genia Prior. Genia, was awesome!!!! Genia, was always professional and took care of all my needs timely and accurate. I would highly recommend Liz Moore & Associates. Again, thank, thank, thank.”

“Genia and the entire Liz Moore staff are terrific. So professional, while caring and considerate. We have sold through them, done property management for our renters through them, and now custodial management with Genia. Everything was super professional.”

“Very pleased with our selection with Liz Moore! My property manager, Virginia, has always gone above and beyond to make sure our needs and tenants' needs are satisfied. She actively communicates and resolves any and all questions/problems the tenants might have with the property. We have had a relationship with Virginia since 2019 and we could not recommend her highly enough. Very pleased with our selection with Liz Moore.”

“Thank you Liz Moore and Genia... Outstanding company to work with for my rental property. Genia has been an amazing property manager since 2019 and did an excellent job with my house in Williamsburg. She is always one call away day or night, even while she is on vacation. She is always professional, reliable and very responsive to not only my requests but the tenant's as well. Thank you Liz Moore and Genia for all you do, really appreciate your partnership!”

“I am glad I chose Liz Moore to manage my property. Liz Moore did a wonderful job helping me prepare my rental property and then finding me an excellent tenant who is maintaining my property beautifully and paying on time each month. I am glad I chose Liz Moore to manage my property.”

“Fast, efficient, friendly and effective service. We have recently purchased and rented a property in Williamsburg. We are working with Liz Moore & Associates Property Management, and I recommend their services highly. Allison Miller is managing the property for us, and she has executed the whole process beautifully. Fast, efficient, friendly and effective service. Highly recommended.”

“Genia went above & beyond... Absolutely impressive commitment to client services, responsiveness & relationship building. This has been our best experience with renting. Her understanding of the area and of our needs placed us into the right house quickly in the Kingsmill area. I cannot say enough about the professionalism and stellar performance Genia has so graciously provided over the past 2 years. I know the true value of an organization is measured by performance like Genia's. I applaud Liz Moore Realty for the quality of agents you employ.”

“Genia was Great! Always looked out for our best interests & went above & beyond the call of duty to help us with renting and the upkeep of our properties. Liz Moore is so fortunate to have her managing their properties. Your kind attitude, cheerful voice, integrity and professional demeanor speak volumes for Liz Moore and Associates.”

“Genia is a true professional! I have worked with Genia, both as a tenant and a landlord. When my wife and I were transferred to Arizona, we wanted Genia to list our home as a rental. Genia found us tenants in one day! She is a true professional, always cheerful and congenial, and I enjoy working with her. When I email or call her, she always returns my call promptly and has a solution to my challenges. I look forward to working with Genia in the future.”

“Totally professional property management. Becky and I want to thank you both for taking care of things while we were tenants of yours...we feel very fortunate to have found a place in Colonial Heritage...Genia, I can see why Liz Moore stole you away from Prudential.”

“Highly recommend Allison and her company! We recently bought a property on Casey Blvd. We needed a rental management professional to manage the property. We contacted Liz Moore Property Management. We talked to and met Allison Miller. She has been wonderful. She is professional, courteous, knowledgeable, thorough, and has great communication skills. She responded promptly to calls and emails. We couldn't be happier with Allison. Highly recommend Allison and her company!”